Seamlessly Transition to 9r1 with Ariba Services
Upgrading to Ariba 9r1 represents a perfect opportunity to simplify and/or optimize customizations you implemented in earlier versions of our software and ultimately lower your total cost of ownership. Many customizations made by our customers addressed issues or preempted Enhancement Requests that were later implemented in subsequent versions of Ariba software. Some examples include: complex commodity codes and related accounting defaulting, kitting, and various Analysis reports. These, and many others, represent real opportunities for reducing overall levels of customization.
Ariba Consulting's deep expertise and close coupling with Engineering and Product Management make our team the premier provider of technical guidance and solutions for your overall technical landscape. Redirecting customizations into out-of-the-box features will simplify your service pack and future upgrade application processes, provide for easier interaction with technical support, and reduce the need for custom-created training materials.
Ariba Consulting can:
- Efficiently survey your customization and configuration landscape
- Identify overlapping or suboptimal areas of customization
- Recommend improved solutions geared toward improving maintainability and performance of your remaining customizations
- Help define a business case for upgrading, including change management, migration and infrastructure costs as well as potential ROI
All of this can be done within the framework of a 9r1 software upgrade, providing for an even more impressive release to your end users on Go Live day.
Customer Experience
Thinking about upgrading to 9r1, but aren't sure what to expect? Both the University of Washington and Royal Philips Electronics have discussed their 9r1 upgrade experiences, including keys to success and lessons learned.
Download the University of Washington webinar replay
Download the slides from the webinar
Listen to the Philips replay from LIVE
Additional Services
Change Management In addition to Ariba Upgrade Services, the Ariba Change Management team offers key support for upgrading to 9r1. There are several other critical factors that must be addressed to ensure quick and successful adoption of your Ariba Spend Management system. Users need to be prepared for the changing technology and quickly adapt to the new functionality in order to minimize disruption to your daily processes and productivity.
The Ariba Upgrade Organizational Readiness Toolkit of change management, training services and materials addresses these needs through customizable templates and tools. Download Ariba Upgrade Organizational Readiness Toolkit Data Sheet
Application Management
In addition to Upgrade Services, Ariba offers an integrated set of management and support services that enable organizations to focus on their spend management strategy without burdening their resources with supporting and maintaining the technology. Leveraging Ariba domain expertise, these services help accelerate user adoption of Ariba applications, enhance performance, and maximize the availability of your Spend Management Solutions; thereby lowering the total cost of ownership.
Download Ariba Application Management Services Datasheet
Additional Resources
Webinar: Getting Started with a 9r1 Upgrade: Key Facts You Need to Know
Download replay and slides
Ariba Upgrade Services Datasheet
Download Ariba Upgrade Services Datasheet
